Transport Administration Clerk - MBUKIRE

Job Description

Job summary:   

1 x Transport Admin Clerk (Nights) - INTERNAL & EXTERNAL Applicants Welcome

Assisting in ensuring that the deliveries of goods to our Customer’s Restaurants and collections from suppliers are carried out in an accurate and timely manner that ensures we provide the best possible service at a cost that meets our Company’s expectation following Martin Brower procedures.

Major duties & responsibilities:

De-Brief Drivers

  • Check paperwork from drivers is completed correctly and ensure errors are corrected
  • Confirm that deliveries made on time and within the planned hours / kilometres
  • Confirm with the drivers that there are no issues concerning the journey and the delivery to store.
  • Ensure the Transport Shift Manager is made aware of any issues or excess hours / kilometres
  • Ensure that any goods collected or returned from stores are correctly marked, and also that the collection of goods from suppliers is correct                                                                 

Data Entry into PDA Back of House

  • Data entry including mileage, fuel consumption and delivery times in line with Martin Brower processes

Liaison with Customer’s Store Employees

  • Deal with any store queries regarding their deliveries, ensuring the query or issue is dealt with promptly and communicated clearly to Customer Service Team                                                                                                                            

Load Plans

  • Run off load plans for Warehouse                                                                                                                           

Telephone Enquiry’s

  • Provide assistance with answering and dealing with incoming calls, pass messages on to other members in the team promptly

Internal Issues / Queries

  • Liaise with other departments within the business to co-ordinate an effective logistics process, ensuring the highest standard of service to our Customer

Reports

  • Run Journey Analysis report, check and adjust any keying errors, and Driver Performance report daily

KPI’s

  • Update KPI spreadsheets

Agency Labour

  • Collate all agency hours, provide spreadsheet to the Transport Shift Managers or Assistant Operations Manager (Transport) to be matched to invoices

Profile:

  • Demonstrable communication skills (Essential)

Technical competencies:             

  • Level 2 (or equivalent) English and Maths (Essential)
  • Intermediate level in Microsoft packages - Word & Excel (Essential)
  • Experience of scheduling / planning systems  (Desirable)
  • Previous experience in a similar role (Desirable)

Behavioural competencies:        

Adaptability

  • Accepts and adapts to changes
  • Learns new skills to meet new needs of the business
  • Suggests changes and improvements

Quality Work Output

  • Produces quality work
  • Follows safety practices and compliance policies
  • Uses time wisely and gets things done
  • Meets or exceeds deadlines
  • Takes responsibility for own actions

Service Orientation

  • Supports the company's mission, vision and values
  • Meets or exceeds customer needs
  • Responds to requests in a timely manner
  • Takes initiative to meet customers' needs

Resourcefulness

  • Uses materials, processes and tools efficiently
  • Takes initiative to solve problems
  • Does the most important work first
  • Gets things done while still upholding ethics, integrity, compliance and company values

Teamwork

  • Works with others to get things done
  • Openly shares feedback and information that helps the team
  • Treats others with respect
  • Is approachable to others
  • Listens so others feel heard
  • Develops relationships built on trust

This list is not intended to be exhaustive. During the course of your employment the duties of the role may change from time to time to meet changing business circumstances. In the interests of flexibility the Company reserves the right to ask that you perform duties instead of or in addition to your normal duties provided that these duties are reasonable and within your capabilities.

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Job Overview

ID:

497504

Date Posted:

Posted 4 weeks ago

Expiration Date:

21/01/2022

Location:

Heywood

Salary:

Competitive

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