The Role The Account Executive is responsible for a portfolio of clients and prospects with accountability for the retention of clients and new business development. Will manage and develop client and Willis Towers Watson relationships and grow the portfolio. The Account Executive is responsible for broking into Lloyds and company markets. Understand, apply and where necessary explain the BU policies and procedures Identify primary budget holders and decision makers within clients Provide technical, industry and subject matter expertise Liaise with clients and build strong relationships Grow existing portfolio by delivering high levels of client services Lead and deliver the end to end ongoing client service Support the BU in accurate budgeting, forecasting and tracking of revenue Manage client pricing Proactively develop appropriate solutions and proposals for clients Communicate effectively with clients, associates, markets and others Development of service plans Manage KPIs/SLAs to ensure targets are met Provide feedback on corrective action required to retain clients Responsibility for supporting the drive of the sales process and business area practice Respond quickly and accurately to new business introductions Actively identify opportunities to work with colleagues across the business Develop and maintain knowledge of relevant products and services Manage compliant processing of contracts as per FCA Assist with loading of data into the relevant systems Check policies, market presentations and client documentation Assist with and design programme and pricing structures Deliver optimisation of revenue from new and existing clients Understand a client or prospect’s business, situations, opportunities, problems and key issues Create and grow relationships with underwriters in London and international markets The Requirements Preferably ACII qualified or working towards the ACII qualification Preferably educated to degree level or relevant industry experience Proven track record of delivering high levels of client service Strong practical knowledge of account development and appropriate tools to achieve this aim Experienced knowledge of insurance markets globally in order to deal effectively with client and Willis Towers Watson needs. Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists Ability to represent the practice and Willis Towers Watson with integrity and credibility Strong communication, negotiation and influencing skills Experience of working with and adhering to processes and systems to support client service delivery Equal Opportunity Employer This employer is a corporate member of myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality.