Order Management Associate - Maternity Cover

Core activities of the Wholesale Order Management team include:

  • End to end order processing, and management.
  • Daily customer contact and building strong customer relationships - mostly email based.
  • Managing customer shipping requirements and delivery
  • Managing customer payment terms and tracking invoices and accounts closely.
  • Daily use of MS Excel, Outlook and D365.
  • Work towards crucial deadlines and targets in a fast-paced environment
  • Responsible for closure of orders to coincide with monthly revenue.
  • Flexibility to help other team members at busy times
  • Operational reporting

Knowledge and Skills:

  • Knowledge of Order Management processes and customer service
  • Computer proficiency (MS Office - especially Excel)
  • Time management skills with the ability to multi-task
  • Pro-active and flexible team player.
  • Superior communication skills both, written and verbal
  • Problem solving skills
  • Equally able to work alone using initiative with little supervision
  • Attention to detail with a focus on compliance

Qualifications:

  • Preferably qualified to degree level
  • HNC/HND or equivalent will be considered with relevant experience

Experience:

  • 2 years' experience in fast-paced Order Management environment or a combination of roles such as Administration and Customer Service.
  • Experience of acting as liaison between customer and operations team.
  • Experience in maintaining strong working relationships and effective lines of communication with customers and colleagues.
  • Managing customer returns.

Send me alerts about jobs like this.

Please enter your email address to continue setting up an email alert for similar jobs to this one. By entering your email address and clicking apply you will sign up to Jobs4 and agree to our terms and conditions.

Job Overview

ID:

250057

Date Posted:

Posted 1 week ago

Expiration Date:

08/05/2021

Location:

Erskine

Job Type:

Temporary

Salary:

Up to £22000 per annum + Benefits

Send me alerts about jobs like this.

Please enter your email address to continue setting up an email alert for similar jobs to this one. By entering your email address and clicking apply you will sign up to Jobs4 and agree to our terms and conditions.

Share

Complete the form below to send this job to a friend.

Job Location

Complete the form below to report this job.