Are you looking for a new and exciting, challenging opportunity? Working within a fast-paced environment? Do you have the ability to engage with customers and be confident in supporting the customer with their enquiry? If so, we have the perfect role for you.
Join Manpower and work for our client as a Customer Service Representative in Liverpool
What you'll do
In this role you'll be applying your customer service expertise when dealing with and referring customer queries. Whether it's carrying out day-to-day banking transactions like paying bills, or helping our customers identify products and services that are right for them; you'll be on the other end of the phone to take their calls.
As a Customer Service Representative, we'll count on you to let our customers know their options when banking with us, so they can make informed choices.
You'll be helping our customers by:
The skills you'll need
This is a customer led role, so previous experience working in a customer service role is ideal. Telephony experience is an advantage, but not essential.
Dedication and passion for helping customers is vital. You'll be a real people person, with excellent listening and communication skills.
We're also looking for you to demonstrate:
What else you'll need to know
We're here for our customers, whatever the time of day or night, so you'll need to be flexible and commit to working a rotating work pattern.
Your hours of work will be between the hours of 7am and 9pm Monday to Sunday on a rotational shift pattern. You must be fully flexible and able to commit to the full range of hours.
Bank Holiday working is a feature of this role.
You'll enjoy a comprehensive training programme, and on-going coaching and support to enhance your development.
The pay rate is £10.31 per hour and there is the potential to go temp to perm after 6 months
You must be able to pass our clients pre-employment screening which includes a credit check and 2 years referencing.
Posted 5 days ago
Up to £10.31 per hour