You know how to make customers feel special. That makes you a great fit for a sales career with one of the world's most admired brands.
BMW Group Retail
Working in BMW Group Retail feels different to other careers - in or outside the automotive world. There's the passion our team have for the Group's world-famous brands. The collective pride in the quality of our design, technology and engineering. The satisfaction that comes from making every customer interaction memorable. And a sense of excitement about the future and what it holds.
This is where to keep moving forward, to keep improving yourself, and to follow the career you want in the future of automotive retail.
Shape the future of automotive retail
Our market is changing and our customers are too. That's why we're dedicated to bringing tomorrow's driving experience to our customers today. And why we want to create retail experiences that are years ahead of the competition's.
Our cutting-edge showrooms feature eye-catching design and the latest technology tools, like our ground-breaking AR apps. The challenge is to inspire our sales teams to create new and better customer experiences for people who are just as excited about BMW cars.
Reporting to the group corporate sales manager, you will achieve agreed sales targets for new BMW and MINI cars in relation to corporate and local business and within defined operating and financial guidelines. Additionally, you will be responsible for establishing and maintaining a database of business users, including comprehensive details of principal contacts, fleet-size, make-up and anticipated replacement cycles.
You will contribute to the development of plans, policies and procedures as required to ensure the achievement of all sales tasks smoothly and in a timely manner, whilst requesting contact details from all prospects/visitors and ensuring that a follow-up is conducted.
You will have proven experience in customer service whilst demonstrating excellent sales, communication, negotiating and influencing skills to ensure the best possible standard of customer service. With a customer centric attitude, you will demonstrate outstanding presentation, organisational and prioritisation skills. An ability to act with discretion, diplomacy and tact are essential whilst remaining calm, well organised and confident.
With an outstanding attitude for sales, you will be able to meet targets whilst supporting others with an ability to take direction and assist colleagues when necessary. Working within a team and autonomously (when necessary), you will have a willingness to learn, develop and keep up-to-date with complex, technical and product related information.
Knowledge of computer applications (MS Office and Drive) are required
Your hard work will be rewarded with a pension scheme, uncapped bonus scheme, life assurance, private medical healthcare, access to bespoke training courses at the state-of- the-art BMW Training Academy and BMW accreditation and certification.